Listen to the Client As a web design provider, to listen to exactly what the Customer wants is the golden path to success. The customer should always have the opportunity to articulate his concerns fully. The client must feel understood. It is important that the client should feel that we fully understood what he wanted to say. And if you do not really understand him, then you should just ask him again. Avoid use of technical terms Potential Web Customers buy mostly what they see. Therefore, the use of technical terms in conversation with customers is a taboo. A web design agency should use such language which is understandable to the client easily. Avoid long explanations The attention span of the average man is limited. Small morsels of information are therefore warranted. Great monologues on specialized topics are out. It should never be assumed that the customers know and follow the technical explanations, even if it still sounds so simple for yourself. Questions As a web designer